FAQ Refund & Cancellation & Deposits Policy

START & ARRIVAL TIMES:

PLEASE ARRIVE 15-30 MINUTES EARLY! We need time to get seated and situated (Especially for groups so you can find seating together.) Painting & instruction will start on time as listed in event info. Late arrivals acknowledge that they may not be able to catch up.

 

WALK-INS the DAY OF EVENT:

ADDITIONAL $5-$10 (cash only) CHARGE THE DAY OF EVENT ...  IF  SUPPLIES & SPACE ARE AVAILABLE. Must arrive 30 minutes early for registration and to give us time to set up for you.

 

REFUNDS/CANCELLATIONS:

Individual Party Registrations: You MUST contact Let’s Paint, Yall!  LetsPaintYall@yahoo.com 48 hours or more prior to morning of event. Cancellations within less than 48 full hours before morning of event: You may send someone else in your place or forfeit your payment.

"No Shows" = 100% forfeit regardless if it was a public event or private party, and regardless who paid. Please understand that we have bought, prepared, brought, and set up supplies for you, and reserved a spot for you, and no longer have the time or opportunity to re-sell your ticket. (Think of this as a concert, ball game, or any other event. Remember: You can always send someone else in your place if you have less than 48 hours notice.) Thank you!

Deposits for Hosting a Party: A 50% (of party base price) deposit is required in order to hold that date for you. (Please understand that we can not hold a date without a deposit. We can send you a Paypal invoice if you wish.) The remaining balance of the minimum prepaid amount listed is due 10 days prior to your party date. Party cancellations received via email less than 3 full days/72 full hours prior to party will incur a 50% loss of minimum prepaid amount, as that date was blocked out for you and we would not be able to reschedule another party on your date (any amounts prepaid over the minimum will be refunded in full.) Party cancellations received via email between 4 to 7 days prior to party date will be allowed to reschedule their party date. Party cancellations received via email 8 days or more prior to party will receive a full refund, or may reschedule.

CUSTOM-ORDERED ITEMS (ALL):  Prepayment required. No refunds. Minimum 3-4 weeks required after payment is received. 

 

NOTE: We can set up a link for your guests to pay us directly. However, you will be responsible to pay the remainder of the deposit (prepaid minimum) by the 10th day prior to event. (Occasionally a host/ess will charge their guests an additional fee to help cover food and/or rental space fees, etc. Please know that  we can only setup a link to receive their payment for our fees. We can not collect these additional fees for you.)

 

Gifts, Commissioned Artwork, & Other Items: Sorry, no refunds. All sales are final.